Bank - ATM Service
The nearest ATM’s are located in the local newsagents opposite
the Nisa convenience (and Nisa itself). There is a charge for
withdrawals. There is an ATM at Sainsbury’s on Redbank Rd. in
Bispham and there is an ATM at Royal Bank of Scotland in Talbot
Rd. opposite North Pier. There is also a free ATM inside SPAR on
Opening and closing times are enclosed as part of this
literature. The management reserve the right to extend the
opening and closing times at their discretion. The bar and snug
are no longer available for smoking purposes due to new
government legislation, whilst the beer garden is subject to
objections from nosey neighbours!!
Alcoholic and non-alcoholic beverages may also be ordered from
reception between 11:00AM to 11:00PM for consumption in your
room or the guest lounge. Sandwiches may also be ordered from
The restaurant is located on the right hand side of the ground
floor and guaranteed breakfast timings are 08:30am through
09:30am. Through holidays, weekends and illuminations the times
are extended. Please check with Simon or Rhona. Your room
number is also your table number. Help yourself to the
tea/coffee, juices,, hot and cold buffet and order your English
breakfast at the table with Rhona. Please allow at least ten
minutes from the time of placing the order to being served.
During extremely busy periods breakfast duration will be up to 2
hours duration. Please bear with us if all guests decide to
appear for breakfast at exactly the same time. Breakfast is
included with your room rate. Additional breakfasts are charged
at £7.50 per person. If you require smoked salmon please notify
us at least 24 hours in advance. If there are just a few guests
dining for breakfast, hot buffet items are to be ordered
directly from Rhona.
Faxes can be sent and received, and photocopying is available,
See Simon. Wireless Internet access is available free of charge
24 hours per day in the communal areas. The network is SKY
broadband and is identified as SKY36CD7, the password is
Check-in time is 2:00pm onwards, however guests may register
from 12:00 mid-day to collect their keys and leave their luggage
(provided they have notified us in advance). Check-out time is
11:00am. If you are given a later check out, please settle your
bill prior to 11:00am. During busier times you may wish to
settle your bill on the evening prior to departure. You may
then just leave the keys in the hallway after breakfast. If you
have seen alternative times advertised on the Internet, please
advise us of the site in order for us to update it. Our
preferred payment method is debit card as opposed to cash or
credit card. We also accept American Express cards.
Christmas and New Year
We do have a 3 day all inclusive package for Christmas and New
Year. Christmas is £295 per person, whilst New Year is £275 per
person. You must book early or check for cancellations as we
are always full during this time.
Cots are available as a complimentary special request item. We
only have one cot and this will be provided on a first-come,
first served basis. We also have two high chairs available.
We accept American Express, MasterCard and Visa. (As well as all
major debit cards).
The NHS walk-in centre is on Whitegate Drive. The taxi firm we
recommend is called Black Tax on 01253 596596 who will take you
directly to the centre or to Victoria Hospital, the local A&E
hospital on the outskirts of Blackpool.
There is a pharmacy (closed Sat. and Sun.) located two minutes
walk from us, in the event that this is closed, there is a
pharmacy within Sainsbury’s on Redbank Road in Bispham (5
Dry cleaning service is available at the launderette opposite.
If you are here on an extended business stay we will be more
than happy to arrange weekly collections and deliveries for
you. Please check Sunday opening times carefully and be aware
that the launderette is normally closed on Bank Holiday Mondays.
Faxes can be sent and received on your behalf. Our fax number is
01253 531547. Incoming faxes are complimentary and will be
delivered to your room as soon as possible.
Faxes can be sent at the front desk. Outgoing faxes are £0.50
per page-local, £1.00 per page-long distance, and £2.00 per
The building is fully equipped with fire prevention devices. For
your additional safety, please familiarise yourself with the
fire alarm locations, exit routes, and fire safety guides. This
information should be on the back of the doors. We have two
staircases, and the main exit is the Front Door.
Your room will receive full service daily. Hours of operation
are Monday-Sunday 11:00am-3:00pm. Please leave any towels you
require changing in the shower basin. If we are unable to
access your room during these times we will be unfortunately
unable to service it. However you may ask for additional
towels, soaps, toilet rolls, and refreshments during bar opening
(If there are a small number of guests in, the servicing hours
may be reduced, so please don’t be offended if you are in your
room during these hours and you are just asked if you require
fresh towels and replacement teas, milks and coffees).
Water and biscuits are complimentary on the first day of your
The launderette is located opposite our building. Please inform
us if you require us to collect any laundry on your behalf prior
to the closing time of 5:30pm.
Lost & Found
For articles lost or found, please speak with Rhona.
You may hand any outgoing mail to Simon and Rhona. Postage
charges will be added to your bill for payment upon checkout.
Mail received on your behalf will be delivered to your room as
quickly as possible.
There are complimentary magazines for you to read in the
bedrooms and the front lounge. Please leave these magazines for
the benefit of other guests. However, you may take any
magazines from your room that are dated older than three months.
A selection of daily papers are available in the front lounge.
You may take these through to the bar area but please do not
take them to the rooms as they are for the benefit of all the
guests. If you would like to recycle newspapers, cans, plastic,
glass etc. please feel free to take them home. The waste from
the guest bins is currently taken to land fill sites.
Parking is unrestricted in the local area with the exception of
the street parking for one block after Nisa supermarket. If you
have difficulties parking we will help you locate a parking
space. There is always parking at the bottom end of Knowle
Avenue (no more than 5 minutes walk).
Some small pets are welcomed free of charge during quieter
times. However, you must notify us well in advance as Bruno our
Staffordshire Bull Terrier is particularly fond of cats!!!
Is approximately 2 miles south of the town centre. It is worth
visiting the newsagents to check out the tram and bus passes.
You must pay for a wristband or a £6/- walk around fee (that
includes the maze, some shows etc.)
Postage is available at current postal rates from Simon and
Rhona. If there is no postage available we will arrange postage
and charge it to your room bill. The local Nisa store sells
stamps and there is a pillar box near to it.
BOOKING.COM charges commission on all third party and
BOOKING.COM Internet bookings (15%) so please book direct via
our own web-site (still via BOOKING.COM for your security but at
0%) or using the e-mail address on our business cards. This
helps us reduce our costs and invest in further refurbishment.
When reviewing room allocations BOOKING.COM bookings that show
0% commission charges will receive preferential treatment
regarding room upgrades as these usually indicate repeat guests
or referrals for friends. Booking direct via our own website
still gives you all the benefits of BOOKING.COM, i.e. managing
your booking and being able to leave feedback and hence
alleviates the need to contact us directly.
The restaurant is located on the right hand side of the ground
floor (please see the enclosed menus). Guaranteed breakfast
timings are 09:00am through 09:30am. Through holidays, weekends
and illuminations the times are extended. Please check with
Simon or Rhona. Candle-lit dinners are available in the
restaurant between 5:00PM and 7:00PM but should be booked and
pre-ordered in advance (minimum two courses @ £15.00). Bar
meals are available in the bar and snug between 7:00PM and
8:30PM. In busy times, when other guests are already awaiting
bar meals, please allow at least 40 minutes for your food to
arrive. Friday evenings are particularly busy with people
checking in so if you are planning on sampling our food during
your stay then you may be interested to know that restaurants in
Blackpool are quieter on Fridays and hence usually the quality
of their food and service is better than on Saturday. Queen
Street and Topping Street are the most popular areas. After
8:30PM or for any other reason that we are unable to provide
meals, we have a selection of take away menus that we will
gladly call through for you and provide crockery, cutlery and
condiments in the bar or snug.
We are in the process of upgrading shaver sockets. If your
shaver socket doesn’t work or your room does not have one, these
are available from Rhona.
The pull cord inside the bathroom or red switch outside the
bathrooms needs to be on. If your shower has a control to flow
the water, just gently turn on the supply. A gentle supply of
water will ensure you have a pleasant shower. A movement of
water akin to Niagara Falls will give you the impression the
shower doesn’t work. However, just a few of the showers need a
higher flow of water to ‘inspire’ them, such as room 2. All of
the showers do work because your room was serviced prior to
letting, so please let us know of any problems. Room 3 Shower
requires an anti-clockwise 1/8 turn of the on/off dial. Room 5
Shower has two dials, the top one is temperamental and often
needs turning several times before the red light comes on. Room
17 Shower requires the on/off switch depressing FIRMLY and
This is no-smoking premises. The fire alarms in each room are
Sand Castle World is located opposite the Pleasure Beach on
South Shore. Please do not take your room towels. Ask Rhona
and we can loan you towels specifically for this purpose.
Whilst food and drink are permitted in the room, we would prefer
if guests asked for plates and cutlery and eat the food in the
snug or bar. We do not charge for this service. This prevents
any of the throw-overs or duvet covers on the beds in the rooms
being damaged. Food is not permitted in the front lounge.
All rooms are en-suite. The rack rate for Bed and Breakfast is
£30.00 per PERSON (Anniversary suite £50). During off season
rates may be as low as £20 per person. Children are half price
(a child is defined as being with two paying adults and under
five OR attending school up to eighteen). Additional breakfasts
are available for £7.50 per person.
BlackTax are available 24 hours per day on 01253 596596. Please
ensure you are available to travel 5 minutes BEFORE pick up time
as BlackTax are extremely efficient. Taxis hold up to eight
people so make sure you state the numbers in your group if there
are more than four of you travelling.
We can offer our telephone or mobile for FREE UK calls. Check
A selection of tourist information is available in the entrance
and hallway areas of the New Guilderoy. The Tourist Information
office is located near the town hall opposite the North Pier.
Some rooms have an alarm clock. Please let us know if you
require assistance with an early morning wake-up.
How about hiring out our complete hotel for a quiet weekend in
March, April, May or June. Buffet for the guests on the Friday
night and great bar prices, discounts on rooms, Anniversary
suite for the lucky couple, Champagne breakfast on the Saturday,
bar service before and after the ceremony, marriage in Blackpool
Tower, six course sit down Wedding Breakfast, and evening buffet
and disco in the bar and restaurant. Late breakfast and
check-out on the Monday and appropriate transfers to Blackpool,
Manchester or Liverpool Airport for the Honeymoon.
The New Guilderoy is an accredited AA 2* Small Hotel (Smaller
establishment having a maximum of 20 bedrooms and personally run
by the proprietor). Our food offering as rated as AA 4* Hotel.
We compare favourably with other 2 star Hotels and 3 Star Guest
Accommodation establishments throughout the UK, however the
larger 2 star Hotels in Blackpool generally offer entertainment
which is reflected in the price. Whilst we are aware that there
are many more things that need to be done in order to improve
the décor of the rooms, overall we believe the New Guilderoy
provides better room facilities, better food and drinks options,
better ambience, than other similar priced establishments, and
of course there are the two of us!!!!
Rhona and Simon (Please don’t be offended by our silly sense of
As Blackpool is Europe’s largest seaside holiday destination
please bear in mind your score when reviewing on-line as many
guests believe they have left a very positive review whether it
be on booking.com or tripadvisor when in fact they may cause a
drop in rankings and a loss of bookings and hence revenue.
Also, please notify us of any issues or problems as soon as
possible and we will do our utmost to resolve.